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Frequently Asked Questions
Here are some frequently asked questions
FiMobile provides wide rang of different
On the login page of your account, click on the forgot password link and then input your email address and a new password will be sent to your registered email address
There is no limit to how much you can send on your account
To receive money, tap on the menu icon at the top left corner, then tap on Receive Money. The account number and bank name to make payment to will be displayed on the page
To send money, tap on the menu icon at the top left corner, then tap on Send Money. You are to select the transaction type (either international, local or inter bank transfer) from the page. Afterwards, fill in the appropriate details of the receiver and your account pins as requested
There are several reasons why your transaction may not be successful and for every failed or declined transaction, you will receive a mail notification stating the reason why it was declined